Terms of service
WINKS (Winkscare) TERMS OF SERVICE
OVERVIEW
This website is operated by WINKS (Winkscare). Throughout the site, the terms “we”, “us”, and “our” refer to WINKS (Winkscare), a trading name of Hollisi Health Ltd. WINKS (Winkscare) offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction of residence, or that you have given consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you violate any laws in your jurisdiction when using the Service.
You must not transmit any worms, viruses, or destructive code.
A breach or violation of any of the Terms will result in immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted across networks and adapted to technical requirements.
Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for decisions.
Any reliance on the material on this site is at your own risk.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website.
These products may have limited quantities and are subject to return or exchange according to our Return Policy.
We make every effort to display product colours and images accurately but cannot guarantee monitor accuracy.
We reserve the right to limit sales of our products or Services to any person, geographic region, or jurisdiction.
We do not warrant that the quality of products or services will meet expectations.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us.
We may limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase information for all purchases made at our store.
SECTION 7 - FULFILMENT & SHIPPING
Products purchased through this website may be fulfilled and dispatched by authorised fulfilment and logistics partners operating in various international locations.
These partners manage product handling, packing, dispatch, and delivery through trusted shipping carriers.
Delivery timeframes may vary depending on the destination country, logistics conditions, and customs procedures where applicable.
Any delivery estimates provided on the website are intended as guidance only and are not guaranteed.
SECTION 8 - ORDER PROCESSING
Orders are typically processed within 1–3 business days.
Once dispatched, tracking information will be provided where available.
Tracking updates may take several working days to appear depending on the shipping carrier and logistics network used.
Delays may occasionally occur due to factors outside our control, including carrier disruptions, customs procedures, or international logistics conditions.
SECTION 9 - CANCELLATIONS & RETURNS
Orders may be cancelled prior to dispatch.
Once an order has been dispatched, cancellations and returns will be handled in accordance with our Refund & Returns Policy.
Customers must take reasonable care of goods until they are returned.
Returns must be sent to the designated return address provided by our support team.
Customers should contact support to obtain the correct return address before returning any item.
Failure to obtain the correct return address prior to sending a return may delay processing.
SECTION 10 - LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability where such exclusion is not permitted under applicable law.
To the fullest extent permitted by law, the website operator shall not be liable for any indirect, incidental, or consequential losses arising from the use of this website or from the purchase or use of products obtained through it.
All information and materials on this website are provided on an “as available” and “as is” basis.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions.
We reserve the right to correct any errors and to change or update information at any time without prior notice.
SECTION 12 - PROHIBITED USE
You must not use this website:
• for any unlawful purpose
• to solicit others to perform unlawful acts
• to violate any international or local regulations
• to transmit malware, viruses, or malicious code
• to attempt to gain unauthorised access to the website or its systems
• to interfere with the security or functionality of the website
We reserve the right to terminate access to the website or services for users who violate these provisions.
SECTION 13 - DISCLAIMER OF WARRANTIES
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless the website operator and affiliates from any claim arising out of your breach of these Terms.
SECTION 15 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remainder of the provisions shall remain in effect.
SECTION 16 - TERMINATION
These Terms are effective unless terminated by either you or us.
SECTION 17 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and the website operator.
SECTION 18 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the applicable laws of the relevant jurisdiction.
SECTION 19 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or change these Terms of Service at any time.
SECTION 20 - CONTACT INFORMATION
WINKS (Winkscare) is a trading name of Hollisi Health LTD, a company registered in England and Wales. Company Number: 15751404. Registered Office: 86-90 Paul Street, London, EC2A 4NE.
Questions about the Terms of Service should be sent to:
📧 info.winkscare@gmail.com